Am I Ready For A Discovery Call?

Hi there!

If you’re reading this then you’re probably considering engaging Hartwyn to help you with your build project. I’m here to talk to you about the start of our process, what it is and what you will get out of it.

Whatever stage you’re at, finding your partner to help realise your project is incredibly important, you need to check they have the required knowledge and skills but you also need to get a feeling for them and check that you will be able to work together. The first first is easy to find and demonstrate, but the second is much harder – it relies on effort, gut feelings and intuition.

So with that in mind, read on to find out how we can move forwards together.

What is it? 

The best way to start this conversation is to have an informal chat, where we can both get a feel for the other and an insight into the project.

We call it a discovery call. This infographic shows our overall process and what happens depending on where you are now.

You might have land but not planning or you might have planning already. Maybe you already own a property requiring conversion or refurb work and be ready to start planning the project itself.


Wherever you are, we can help. As much or as little as you need.

Am I ready for it?

If you’re pre-planning or pre-purchase then don’t worry if you don’t have drawings or anything like that. However, this call is for those with a specific project in mind, a good idea of what they want to achieve and what they want it to look like.

For that reason, it’s better for all of us if there is an element of awareness going into the Discovery Call. It’s where we start to put the ‘how’ against your ‘what’, if you’ve not got some idea of what you want to get to, we aren’t really able to figure out how!

So ideally, you’d already have somewhere to build. The design service begins and ends with the existing building or land but if you don’t have it yet, we can still help you. Knowing the part of the country you want to be in means that we can still research local materials and planning regulations. As long as you have a good idea of the locale are prepared for things to change later, there’s no reason for us to wait before beginning your design.

It’s also very useful to have an idea of your budget, including land and everything else if required. That can be tricksy to work out so have a look here if you’re unsure.

We’d thoroughly recommend participating in our ‘How to Build a House’ webinar and ‘Self Build Primer’ course, if you haven’t already. Not compulsory but again, it’ll help you get more out of the call and save you money in the long run.

OK, I’m ready – what do Hartwyn want to know?

We would love to know your story – where the inspiration has come from, what has brought you to this point and what you are hoping to achieve with your project. How do you think we can help you? What things are standing in between you and your dream house?

Practical details about your project are also great, things like:

  • Site location
  • Budget
  • Timescales
  • The purpose of the building and areas
  • Your materials preferences
  • Anything else you think is relevant

All of this helps us to learn as much as possible about you and your project and get an accurate idea of how we can help you.

What can Hartwyn tell me?

We can only cover so much at this stage so do have a think in advance about what you want to discover about Hartwyn. We are happy to answer any questions you have of course, some suggestions of things you might want clarification on:


  • Who we are and our values
  • Previous projects and build types that we have worked on
  • Types of materials we can work with
  • Our core services (design, pricing, specification and contract management)
  • Any specifics on the services we provide

I don’t think I’m quite ready, can you still help me?

We’d love to! We’re doing our best to keep putting out information to help people to move forwards.

If you’re unsure on budget, see here for some help working it out.

Whether you’re a self-self builder or you’re simply looking for the turnkey service, a good place to start would be our ‘How to Build a House’ webinar. This is an hour-long video which breaks down the process into 9 stages and helps you to understand the steps, one by one.

We also have a more in-depth course called the Self-Build Primer which is a deeper dive on some elements of the process and will definitely help you to move forwards practically and in a focussed way.

We’d recommend doing these courses in advance whether you’re ready for the call or not.

Our blog and social media feeds are constantly being updated and we are of course happy to just have an informal chat / answer an email. See our contact page for how to reach us.

So to Summarise, can you answer yes to these questions?


  • Do you have an idea of how much you want to spend including land? 
  • Do you already have a property / land and / or a clear idea of where the project will be to within 40 miles?
  • Can you give some ideas or references of what you want the house to look like? (We don’t need much here, but we always find the call is better for everyone with something to get our teeth into!)

Should those things all be an emphatic ‘yes!’ then we’d love to discuss your dream with you. Click the button below to book a call with me.

Warm regards and thanks for reading,